What it's for
Our customer-service chatbot note uses it to build bots in a visual editor.
- Support chatbots
- Lead-capture bots
- Voice agents
Plans and prices
| Plan | Price (USD unless shown) | What you get |
|---|---|---|
| Free | $0 | 100 conversations; 3 seats; 3 AI agents |
| Plus | $150/mo (billing period not stated) | 250 conversations/mo; extra packs of 100 for $65; $25 AI usage included |
| Team | $750/mo (billing period not stated) | 1,500 conversations/mo; extra packs of 100 for $50; $150 AI usage included |
Read on the official pricing page on . Prices change; check before you buy.
Free plan in real output
Free includes 100 conversations. For voice, 3 minutes counts as 1 conversation. The page offers annual billing at 20% off.
- Free: 100 conversations is enough to build and demo a bot to a client, not to run it for a busy shop.
- Plus: 250 conversations a month; beyond that, $0.65 per conversation in packs of 100.
Cost at your stage
| Plan | Monthly cost | |
|---|---|---|
| Month 1 (testing, low volume) | Free | $0 |
| Month 12 (working volume) | Plus | $150 |
Break-even: Plus at $150/mo needs to be priced into the client's monthly retainer (e.g., a $300/mo support-bot retainer).
Month-12 plan is our estimate of what a solo seller at steady weekly output needs, based on the plan limits above. Costs exclude tax.
Commercial use and output rights
Not a content generator. A bot builder; your bot content stays yours.
Your data and AI training: Not checked.
This is a summary of public terms, not legal advice. Terms change; re-read the clause before client work.
First-hour setup
- Create a bot from a template.
- Add the shop's FAQ and policies as a knowledge base.
- Test 20 real customer questions.
- Add a hand-off to a human.
- Embed on the site and watch the first week of chats.
Competitors compared
| Tool | Pricing model | Free plan | Starting price | Difficulty | Output rights | Best for |
|---|---|---|---|---|---|---|
| Botpress | Free plan + paid plans | Yes | $0 · then $150/mo (billing period not stated) | 3/5 | Not a content generator | Custom support and lead bots |
| Voiceflow | Free plan + paid plans | Yes | See official site | 3/5 | – | Teams designing conversational agents |
| Chatbase | Free plan + paid plans | Yes | See official site | 1/5 | – | A website support bot in an afternoon |
| Tidio | Free plan + paid plans | Yes | See official site | 1/5 | – | Small e-commerce support |
| Intercom | Paid plans only | Trial only | See official site | – | – | AI-first support |
| ManyChat | Free plan + paid plans | Yes | See official site | 2/5 | – | Instagram DM funnels and lead capture |
| Custom GPTs | Free plan + paid plans | Yes | See official site | – | – | Packaging a prompt workflow for others |
Learning difficulty
3/5: Visual studio plus logic and integrations.
When not to use it
For a simple FAQ widget, a help-desk's built-in bot may be enough.
Cheaper or free alternatives:
Which of our hustles use it
- AI customer-service chatbots for small shops: Building the chatbot with a visual editor
Price history
Each monthly check adds rows here. Older rows are never edited, so you can see when prices changed.
Sources
- Botpress pricing (read 17 October 2026)
Last verified . Anything we couldn't confirm on an official page is marked "not published", "not shown" or "not verified".